Turn your customer relationship into a growth engine
With the full suite of MADCRM tools, you have all the information and all the features to satisfy your customers and grow your business.
- Customers better known and better supported
- Opportunities that emerge from your data
- Targeted actions to grow your business
- Clear indicators to steer your growth
My activity
This monthRevenue
€28,450
+12%New opportunities
18
+28%Quotes in progress
32
+14%Conversion rate
24%
+6%Revenue trend
Opportunity breakdown
- New customers 45%
- Existing customers 30%
- Partners 15%
- Other 10%
From customer satisfaction to growth
Every exchange, every request, every event and every sale enriches your CRM and becomes an opportunity to grow your business.
1. Know
Centralise your data
All exchanges, requests, events, quotes and sales are brought together in a single platform.
- 360° view of every customer
- Complete history
- Information shared across the team
2. Detect
Spot opportunities
Identify interest signals in your data to surface new opportunities.
- Customers to re-engage
- Quotes to follow up
- Detected needs
- Event attendees
3. Act
Turn them into actions
Segment, organise your follow-ups and give your teams the information they need to act at the right time.
- Targeted campaigns
- Opportunity tracking
- Automatic tasks and reminders
- Team collaboration
4. Steer
Track and measure growth
Visualise your performance and understand what's working to make the right decisions.
- Clear dashboards
- Sales tracking
- Opportunity analysis
- Customisable indicators
Opportunities throughout your customer relationship
A satisfied customer, well supported and engaged, is also a customer who can trust you for new projects.
Knowing your customers becomes a source of growth.
AI Customer Assistant
Identifies needs and recurring questions
Events
Creates new opportunities to connect
Quotes & sales
Turns opportunities into revenue
Customers
History and behaviour
Statistics
Measures performance and guides your decisions
You know your customers.
You support them.
You retain them.
Now, grow.
MADCRM gives you the tools, the information and the continuity needed to turn your customer relationship into lasting growth.
Data security and sovereignty
Hosted in Europe
GDPR compliant
AI innovation